When "Yes" could mean Yes, No, or I Don't Know...

I grew up in Malaysia, "migrated" to Singapore, worked in Indonesia and done business in the Philippines. I have a pretty good understanding and appreciation of the cultural behaviour of people in these countries. Deeply entrenched in the cultures of some of these countries is the "shyness" of saying "No" or "I Don't Know" and a great "sense of respect" for others in terms of seniority! As a result, they always say "Yes".

For businessmen who venture into the region without knowing this particular aspect of cultural and behavioural difference, a false "sense of hope" in securing a deal is what they would end up getting. In Singapore, "Yes" means yes, and "No" means no. Period. Obviously, a great deal of adjustment and management of expectations is necessary for Singaporeans who want to go regional.