A SIGN that is NOT customer-friendly and tenant-supportive
Hougang Green Shopping Mall was reportedly one of the worst shopping malls in Singapore in terms of human traffic. I happened to be there recently at about 12.30am after a night cycling exercise with my two boys. We were parking our bicycles at the bicycle parking bay and I saw this notice mounted on the wall. If we went strictly by the notice, we should not be even parking our bikes there but parking them anywhere else within the mall is also forbidden.
We were going there for some bites because some food outlets there are open 24 hours, there are also AXS and ATM machines (UOB, OCBC, and POSB) within the shopping mall. But, the notice is not so customer-friendly. The notice is put up by the management but the stalls are operated by the tenants. I spoke to someone around there and it seems that the management is hard to talk to.
As a customer, I just feel that the management is discouraging customers from patronising the stalls at night. But, the stalls need to do business and pay the rentals! So, the rule or decision of the management is not customer-friendly and tenant-supportive.
Frankly, I do not know the rationale behind "No Overnight Parking" and "No Parking After 11pm" rule. We are talking about bicycles, NOT cars for which you need to pay parking fees. It could be that people get carried away in trying to control everything in a crazy manner regardless of its relevance.
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