Effective Communications...
"A good and effective communicator doesn't just listen to the spoken words but picks up clues, unspoken words and even unexpressed thoughts through the body language of the other party." “一个良好和有效的沟通者不只是聆听对方所说的话,而且还懂得观察对方的肢体语言,从而觉察对方的暗示,话中之话,潜伏的讯息,甚至是没表达出来的思想。” ~ Jonathan Ooi
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